Software built by people who run Umrah trips
Miqat Portal is built by SAAD ICT inside a working Umrah agency, shaped by real seasons, and now ready for any agency that wants to run the same way.
From a back office to a full platform
The agency it was built for ran its Umrah operations the way most agencies do: spreadsheets, paper folders, and long nights reconciling payments. Every season the volume grew, and every season the paperwork grew faster.
So we built our own system, module by module, season by season. Pilgrim records first, then bookings, then housing boards, flights, invoices and a full finance suite. Today the portal runs the entire agency, and every feature in it has survived a real season of use.
Four rules we never break
One record per pilgrim
A pilgrim's passport, bookings, payments and room are one story in one place, never re-typed, never contradictory.
Accuracy over paperwork
If the system can calculate it, a human shouldn't. Balances, totals and statuses are computed, not copied.
Teams work in their own language
English, Somali and Arabic are first-class citizens across the whole portal.
Money must always reconcile
Every dollar in or out is a transaction with a trail, from a pilgrim's deposit to the office's petty cash.
What the portal manages today
One login gives your team the full picture, organised into the same sections they'd expect from their own office.
- Pilgrim registry with passports, documents and full history
- Bookings with travelers, packages, pricing and PDF documents
- Trips, hotel inventory and room-by-room housing assignment
- Flights and transportation for every departure
- Season-by-season records, so last year's figures never muddle this year's
- Ticket sales and other services, with fees, refunds and cancellations
- Invoices, payments, petty cash, expenses and transactions
- A finance dashboard with live KPIs, payables and receivables
- Users, roles and per-person permissions, with a full audit trail
Your pilgrims' data is guarded
An agency's data is its business. The portal treats it that way at every layer.
Want the longer story?
We're happy to walk you through the platform and how it could fit your agency.
Get in touch