Everything an Umrah agency runs on
Miqat Portal is not one tool. It is the whole toolbox. Below is what the platform does today, module by module, followed by how your agency can adopt it.
Pilgrim & booking management
The heart of the portal: who is travelling, on what terms, and where each file stands.
Pilgrim registry
Complete profiles with passport data, contact details and documents. Captured once, reused across every booking and season.
Bookings
Group and individual bookings with travelers, packages and automatic price and balance calculation, exportable as branded PDFs.
Requests
Booking requests from your website land in a queue your team reviews, approves and converts. Without losing a single lead.
Packages
Define your Umrah packages once, with inclusions, pricing and room occupancy tiers, then reuse them on every booking.
Cost calculator
Price a season before you sell it: hotels, flights, transport and margin modelled side by side, one scenario against another.
Trips, housing & inventory
Your rooms, seats and vehicles. Managed as real inventory instead of scattered lists.
Trips
Every departure is a trip with its own dates, hotels, flights and pilgrim roster. The container the whole season is organised around.
Hotels & housing
Hotel inventory in Makkah and Madinah with room-by-room assignment boards, see exactly who sleeps where, per trip, per night.
Flights
Flight legs with carriers, times and capacity, assigned to trips so every pilgrim has a confirmed seat plan.
Transportation
Buses and ground transfers between airports, hotels and the holy sites, tracked alongside the rest of the trip.
Sales & documents
The counter sales, and the paperwork that leaves your office.
Flight tickets
Sell tickets on their own, single or group, with per-passenger fees, split payments, cancellations and refunds all recorded against the sale.
Other services
Visas, transfers and anything else the front desk sells, priced, invoiced and reported like everything else.
ID cards & QR verification
Print pilgrim ID cards carrying a QR code anyone can scan to check the holder against your records, no login, no phone call.
Finance & accounting
A full financial picture that reconciles, from a pilgrim's first deposit to the season's final report.
Finance dashboard
Live KPIs and charts for revenue, outstanding balances and expenses. Per season, per trip, per day.
Invoices
Branded invoices derived from the booking itself, with payment status tracked to the last dollar.
Payables & receivables
What you owe suppliers and what pilgrims still owe you, on separate screens, with instalments flagged overdue or due soon instead of guessed at.
Petty cash & expenses
Office spending recorded at the source, so small cash never becomes a big mystery.
Transactions
Every movement of money, in or out. As one auditable ledger across the whole agency.
Administration & security
Control who can see what, and keep an accountable record of the work itself.
Users & roles
Role-based permissions decide exactly which modules each staff member can open, enforced in the database, not just the interface.
Audit trail
Who changed what, and when, written as plain sentences rather than column diffs. On the record itself and across the whole agency.
Two-step sign-in
Every login is confirmed with a one-time email code. A password alone is never enough.
Three languages
The entire portal works in English, Somali and Arabic. Every member of your team works in the language they think in.
Proven in the field. Ready for yours.
Miqat Portal isn't built for one agency. Any Umrah travel agency can run on it, with your name, your branding and your own isolated data.
- Your brand on every screen, invoice and document
- Your own secure database, your data never mixes with anyone else's
- Onboarding and staff training measured in days, not months
- All future updates and new modules included
- Support in English, Somali and Arabic
A custom system like this costs tens of thousands of dollars and a year of development. Adopting Miqat Portal costs a fraction of that, and it is already proven in the field. Ask us for a quote sized to your agency.
Ready to see it live?
Tell us about your agency and we'll walk you through the portal on a real screen, no slides.
Get in touch